Once you have received our confirmation email about your subscription purchases for the new year, you can begin to login to the program. Your newly purchased subscriptions will be added to your school account which can be monitored on your school administrator dashboard. You will then be required to choose to renew those student accounts that will be using the system in the new year, using your school's purchased subscriptions.
The most efficient way to renew and update or rollover the school details (reallocate students and teachers to their new classrooms) for the new year is to use our CSV Template. The links to the update/renew instruction using CSV Template is provided below,
- Update & Renew Teacher Accounts: https://help.carsandstars.com.au/hc/en-au/articles/218019598-Import-Teachers (refer to update existing teacher details)
- Update & Renew Student Accounts: https://help.carsandstars.com.au/hc/en-au/articles/217977478-Import-Students (refer to update existing student details)
If you would like to only renew the either the student or teacher subscription without changing their classroom. You can simply renew with the instruction provided below,
- Renew Teacher Account: https://help.carsandstars.com.au/hc/en-au/articles/218019608-Renew-Subscriptions
- Renew Student Account: https://help.carsandstars.com.au/hc/en-au/articles/218488317-Renew-Subscriptions
Please note: each time you add a teacher or student account or renew a teacher or student account, the subscription will be deducted from your school account which can be monitored on your school administrator dashboard.
To transfer students from one classroom to another classroom without renewing their subscription, you can follow the instruction provided below,
You may provide your teachers and students with the direct link to access the Teacher and Student User Guides that will be using the program this year. It is strongly recommended that they take time to read through the guide as it will be really helpful when using the program.