Take a look around our Help Centre for answers to your common questions

My Account (For Students)

CSO Support Professional -

This section will allow you to change your student's details and application settings.



Here you can change your students' basic account settings such as First Name, Last Name, Gender, Year of Birth and Profile Image.

Please Note: Access Code and Expiry Date will be greyed out, as they cannot be changed.


By default, the assessment application will run in High Performance Mode, if the students are experiencing a significant performance issue, please switch over to the Low Performance Mode.

Low Performance Mode – Low Performance Mode reduces visual effects and the interactivity of the application, but increases the overall performance. This is recommended for older devices or browsers that have not been updated.

Select this option if your browser is running slow or not loading the pages. Click on Save after you have selected the option.


Students can view in which Class they are listed in as well as the Teacher In-Charge for those classes.

Please note that only Teachers can edit, move or change the student's class.


Students can view which Parent Account is connected/linked to their account.

If they do not have a parent linked to their account and if their parent would like to do so, select the Parent Info in the side bar menu to contact Hawker Brownlow Digital for more information.


Migrating your assessments and lessons allows you to move your previous school's assessments and lessons to your current school account by entering the access code that you received from your previous school. If you wish to migrate your data, click on the Migrate Data button and you will be redirected to the Data Migration Assistant. Once you have migrated your data, the Migrate Data button will turn to Data Migrated, indicating that your assessments and lessons have been successfully migrated.



On the Data Migration Assistant page, you can type in the Access Code that you have received from your previous school. This is to ensure that assessments from your previous school are migrated across to the current school. Click on Submit after typing in the Access Code. You may skip this process if you do not wish to migrate by clicking on the Return To My Account button, which will take you back to the My Account page. 

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