Frequently Asked Questions

I was wondering whether I could delete a student from one class who has left the school and replace it with the new student? Pinned Featured

• Support Professional
• 28 February 2023 01:57
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0 votes 0 comments

Where can I purchase CARS & STARS Online products? Pinned

• Support Professional
• 20 June 2022 01:17
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How long does the placement tests take? Pinned Featured

• Support Professional
• 01 March 2023 05:42
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How do I switch between teacher and student views? Pinned Featured

• Support Professional
• 06 April 2023 02:38
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1 vote 0 comments

How do I allow my students to reset/retake their placement test? Pinned Featured

• Support Professional
• 22 June 2018 04:54
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How do I log into my CSO account? Pinned Featured

• Support Professional
• 06 April 2023 02:45
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I've purchased the student and teacher subscriptions. But my student and teacher accounts are not renewed. What should I do to renew the existing student and teacher accounts? Pinned Featured

• Support Professional
• 22 June 2018 05:01
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What should I do if my student/child falls below level A on Placement Test? Pinned Featured

• Support Professional
• 22 May 2020 01:17
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CARS & STARS Online System Requirements Pinned Featured

• Support Professional
• 22 June 2022 00:29
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0 votes 0 comments

How do I either start or cease receiving emails regarding student self-assessments

• Support Professional
• 10 February 2023 00:35

0 votes 0 comments

Locking lessons

• Keryn Staley
• 06 February 2023 22:41

0 votes 1 comment

Rolling students over and resetting the Placement test

• Yvette Iturbe
• 01 February 2023 06:25

0 votes 1 comment

I am getting an 'Unauthorised Access' page. What should I do?

• Support Professional
• 12 October 2022 22:40

0 votes 0 comments

Subscriptions

• Luisa Cardillo
• 18 July 2022 02:32

0 votes 2 comments

What instructional features in the STARS module can be helpful for students, especially ELL students?

• Support Professional
• 01 July 2022 04:08
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Why do CARS & STARS Online concentrate on 12 reading strategies?

• Support Professional
• 01 July 2022 04:02

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How do I use the CARS module with the STARS module?

• Support Professional
• 01 July 2022 02:52

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How much time is required to complete Comprehensive Assessment of Reading Strategies (CARS)?

• Support Professional
• 01 July 2022 02:44
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When should I use the CARS module in the classroom?

• Support Professional
• 01 July 2022 02:54
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0 votes 0 comments

What is the difference between the Pretests, the Post Tests and the Benchmarks?

• Support Professional
• 01 July 2022 02:36

-1 votes 0 comments

What can I do if my students find the texts overwhelming?

• Support Professional
• 24 June 2022 01:37
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0 votes 0 comments

Is CARS & STARS Online evidence based?

• Support Professional
• 20 June 2022 11:52
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0 votes 0 comments

What is the highest CARS & STARS Online level?

• Support Professional
• 20 June 2022 11:52
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0 votes 0 comments

How can I effectively compare the results of my students’ Pretest and Benchmark tests?

• Support Professional
• 30 May 2023 06:44
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0 votes 0 comments

Data and security

• Dan Morton
• 23 July 2021 06:55

0 votes 1 comment

Is CARS & STARS Online an evidence-based program?

• Support Professional
• 22 July 2021 23:27

0 votes 0 comments

What would you describe as "struggling" with a pretest?

• Support Professional
• 15 June 2021 03:49

0 votes 0 comments

What is the best way to train staff or new teachers?

• Support Professional
• 24 June 2022 06:39
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0 votes 0 comments

If you get a subscription from second semester, does it go across into next year?

• Support Professional
• 15 June 2021 03:48

0 votes 0 comments

How often would you recommend the students complete the Benchmark tests?

• Support Professional
• 15 June 2021 03:48

0 votes 0 comments