What happens when I delete a student or a teacher?

When you are deleting a student account, it will permanently delete all data for that student and their administered assessments, including their student subscription. Once you have deleted the student, you will not be able to retrieve their student subscription, even though it has not expired, as the student subscription has been utilised to create that student account.

Additionally, when you are deleting a teacher account, it will permanently delete all data for that teacher, including their teacher subscription. And once you have deleted the teacher, you will not be able to retrieve their teacher subscription, even though it has not expired, as the teacher subscription has been utilised to create that teacher account.

If you require more student or teacher subscriptions, please click here to submit a support ticket.