Frequently Asked Questions

I was wondering whether I could delete a student from one class who has left the school and replace it with the new student? Pinned Featured

• Support Professional
• 28 February 2023 01:57
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Where can I purchase CARS & STARS Online products? Pinned

• Support Professional
• 20 June 2022 01:17
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How long does the placement tests take? Pinned Featured

• Support Professional
• 01 March 2023 05:42
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How do I switch between teacher and student views? Pinned Featured

• Support Professional
• 06 April 2023 02:38
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How do I allow my students to reset/retake their placement test? Pinned Featured

• Support Professional
• 22 June 2018 04:54
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How do I log into my CSO account? Pinned Featured

• Support Professional
• 06 April 2023 02:45
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I've purchased the student and teacher subscriptions. But my student and teacher accounts are not renewed. What should I do to renew the existing student and teacher accounts? Pinned Featured

• Support Professional
• 22 June 2018 05:01
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What should I do if my student/child falls below level A on Placement Test? Pinned Featured

• Support Professional
• 22 May 2020 01:17
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CARS & STARS Online System Requirements Pinned Featured

• Support Professional
• 22 June 2022 00:29
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How do I either start or cease receiving emails regarding student self-assessments

• Support Professional
• 10 February 2023 00:35

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Locking lessons

• Keryn Staley
• 06 February 2023 22:41

0 votes 1 comment