Import Teachers

IMPORT NEW TEACHER DETAILS

1. Select the Import New Teacher Details option from the drop-down menu in Step 1 and click the Submit button.

2. Download the Import New Teacher Details CSV file by clicking the Download CSV File Template button.

• All classes need to be created before you import new teachers.
• Do not delete any rows from the downloaded template.
• Begin entering user data in the fourteenth row (cell A14).
• Each CARS & STARS Online teacher subscription consists of a combination of the modules (CARS & STARS and FOCUS READING), and the subscription type, which is based on duration (3-, 6- and 12-months). You can assign the relevant subscription(s) to teachers by filling in the "SUBSCRIPTION TYPE" for each module, separated by commas.
• For a CARS & STARS subscription, "SUBSCRIPTION TYPE" should be entered as "CS-3M", "CS-6M" or "CS-12M" with the number indicating duration. FOCUS READING subscriptions should be entered as "FR-3M", "FR-6M" or "FR-12M" in the same way. You can have a CS-3M and a FR-3M for a single teacher, but not two subscriptions for the same module (e.g., a CS-12M and a CS-3M subscription) for the same teacher at the same time. For a CARS & STARS + FOCUS Reading bundled subscription, this should be entered as "CS-FR-3M", "CS-FR-6M" or "CS-FR-12M".
• If a teacher belongs to multiple classes, enter all the relevant class names, each separated by commas.
• If a teacher is not assigned to any class, the 'CLASS' column should be filled in as 'N/A'.
  'ROLE' should be entered as either 'TEACHER' or 'SCHOOLADMIN'.

3. Select the completed .csv file by clicking Select File in Step 3 and then the Upload button.

Please note: Please do not refresh this page or press the back button when the system is processing your data. Additionally, the Teacher Subscription will be deducted from your school account once you have added the teachers using the Subscription Account (SA) option.

UPDATE EXISTING TEACHER DETAILS

1. Select the Update Existing Teacher Details option from the drop-down menu in Step 1 and click the Submit button.

2. Select Teacher Status from either All (excluding discontinued teachers), Active, Inactive, Virtual, Expired or Discontinued.

3. Download the Update Existing Teacher Details CSV file by clicking the Download CSV File Template button.

• All classes need to be created before you import new teachers.
• Do not alter the 'DATABASE ID', 'STATUS', 'SUBSCRIPTION TYPE' or 'EXISTING CLASS' fields as they are linked to each user.
• You may modify 'FIRST NAME', 'LAST NAME', 'EMAIL', 'NEW CLASS' and 'SUBSCRIPTION ACTION' for teachers if required.
• A subscription account cannot be downgraded to a free trial account.
• When an account is renewed, the status will be changed to 'ACTIVE'.
• For a teacher with multiple subscriptions, enter all relevant subscription actions separated by commas.

TRANSFER TEACHERS

• To transfer teachers from an existing class, update the 'NEW CLASS' column for each teacher.
• For a teacher assigned to multiple classes, enter all the relevant class names, each separated by commas.
• For a teacher who is not assigned to any classes, the 'NEW CLASS' column should be filled in as 'N/A'.
• If you would like to remove the teacher from all their existing classes, the 'NEW CLASS' column should be filled in as 'N/A'.
• If the teacher remains in the same class, fill in the 'NEW CLASS' column with their existing class name.

EXPIRED ACCOUNTS

• Expired accounts should be either renewed or discontinued.
• If you do not wish to renew/upgrade an expired account, mark the 'SUBSCRIPTION ACTION' as 'DISCONTINUE'. The discontinued accounts will be deleted after the account has expired for 6 months.

SUBSCRIPTION RENEWAL/UPGRADE

• Each CARS & STARS Online teacher subscription consists of a combination of the modules (CARS & STARS and FOCUS READING), and the subscription type, which is based on duration (3-, 6- and 12-months). You can assign the relevant subscription(s) to teachers by filling in the "SUBSCRIPTION TYPE" for each module, separated by commas.
• For a CARS & STARS subscription account, "SUBSCRIPTION TYPE" should be entered as "CS-3M", "CS-6M" or "CS-12M" with the number indicating duration. FOCUS READING subscriptions should be entered as "FR-3M", "FR-6M" or "FR-12M" in the same way. You can have a CS-3M and a FR-3M for a single teacher, but not two subscriptions for the same module (e.g., a CS-12M and a CS-3M subscription) for the same teacher at the same time. For a CARS & STARS + FOCUS Reading bundled subscription, this should be entered as "CS-FR-3M", "CS-FR-6M" or "CS-FR-12M".
• If the account does not need to be renewed/upgraded, 'SUBSCRIPTION ACTION' should be filled in as 'N/A'.

TEACHERS WHO LEFT SCHOOL

• For teachers who have left the school, specify the 'SUBSCRIPTION ACTION' as 'DISCONTINUE' and fill in their 'NEW CLASS' column as 'N/A'. The discontinued accounts will be deleted after the account has expired for 6 months. Please note that any existing classes for the discontinued teachers will be deleted.

REACTIVATE INACTIVE/DISCONTINUED ACCOUNTS

• To reactivate an inactive/discontinued account that has not expired, 'SUBSCRIPTION ACTION' should be filled in as 'REACTIVATE'. Expired accounts can only be renewed, not reactivated.

DEACTIVATE ACTIVE ACCOUNTS

• To deactivate an active account, fill in the 'SUBSCRIPTION ACTION' as 'DEACTIVATE'.
• To discontinue a FOCUS Reading subscription and its associated data, fill in the 'SUBSCRIPTION ACTION' as 'FR-DISCONTINUE'.

DELETING ACCOUNTS or SUBSCRIPTIONS

• To permanently delete a CARS & STARS subscription and its associated data, fill in the 'SUBSCRIPTION ACTION' as 'CS-CANCEL'.
• To permanently delete a FOCUS Reading subscription and its associated data, fill in the 'SUBSCRIPTION ACTION' as 'FR-CANCEL'.

4. Select the completed .csv file by clicking Select File in Step 3 and then the Upload button.

The available Number of Teacher Subscriptions is also displayed for your information in Step 3.

Please note: Please do not refresh the page or press the back button when the system is processing your data.