Frequently Asked Questions

How do I allow my students to sit for their placement test?

• Support Professional
• 13 October 2017 04:06
• Edited

0 votes 2 comments

Can my students access their assessments at home?

• Support Professional
• 12 May 2016 00:01

0 votes 0 comments

How do I check whether my students have completed their assessment without logging into their individual student accounts?

• Support Professional
• 25 June 2018 01:14
• Edited

0 votes 0 comments

How to quickly access to my student/child details page?

• Support Professional
• 07 May 2016 07:23

0 votes 0 comments

How do I enter student assessment data?

• Support Professional
• 25 June 2018 01:41
• Edited

0 votes 0 comments

How to download Student Access Card, Parent Letter or Class list?

• Support Professional
• 25 June 2018 01:06
• Edited

0 votes 0 comments

How to I downgrade student Trial or Subscription Account to Virtual Account?

• Support Professional
• 19 January 2023 05:53
• Edited

0 votes 0 comments

What is an access code?

• Support Professional
• 19 January 2023 05:48
• Edited

0 votes 0 comments

What web browsers work best with CARS & STARS Online?

• Support Professional
• 19 January 2023 05:51
• Edited

0 votes 0 comments

I can't upload photos. How do I upload photo?

• Support Professional
• 24 October 2016 04:56
• Edited

0 votes 0 comments

I've forgotten my CARS & STARS Online password. How do I reset my password?

• Support Professional
• 19 January 2023 05:47
• Edited

0 votes 0 comments