Frequently Asked Questions

Do you know how effective the program is on slow internet connections?

• Support Professional
• 15 June 2021 03:40

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Is there a way to see an overall, individual student success rating for the entire program, rather than just the different strategies?

• Support Professional
• 15 June 2021 03:39

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Would you reset their level for STARS to group them in 2–3 groups manually through every individual student?

• Support Professional
• 15 June 2021 03:39

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Does that mean that when you give the modelled lesson you read from the lowest level? Or the highest? Or would you need to do it in 3 different groups? Which level do you think is best to model from if you have those three different levelled groups?

• Support Professional
• 15 June 2021 03:39

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We are using it in high school (junior years), and it is hard to fit the program in the timetable. What should the minimum number of lessons be per week to be effective in the long run?

• Support Professional
• 15 June 2021 03:38

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If a student sits the Placement Test and is on Level C, and then throughout the year they complete the lessons and want to re-sit the Placement Test, would you then re-set the Placement Test for them?

• Support Professional
• 15 June 2021 03:38

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If a student completes the lessons and struggles with a particular strategy, do you reset the lesson or set the lesson above or below?

• Support Professional
• 15 June 2021 03:38

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Is it possible to jump into a kid's view from a teacher account to use their lessons for explicit instruction?

• Support Professional
• 15 June 2021 03:37

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So as a teacher I can decide placement settings? Or does the school do this?

• Support Professional
• 15 June 2021 03:37

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Is it common to see a student do so many tests to get a placement?

• Support Professional
• 15 June 2021 03:37

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Are you able to roll over students each year with their results?

• Support Professional
• 15 June 2021 03:36

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Do students normally only change levels at the end of a year?

• Support Professional
• 15 June 2021 03:36

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Should the students only complete the flashing lessons? Or all of them?

• Support Professional
• 15 June 2021 03:36

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Do we need to do a Placement Test each time we adjust a student's level if they have received a 'struggle'?

• Support Professional
• 15 June 2021 03:35

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Can you explain Benchmark tests a little more – do they cover all of the reading strategies?

• Support Professional
• 15 June 2021 03:35
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If you change a student's level, would they lose their previous data or need to start the strategies again? E.g., would their Benchmark chart suddenly look empty?

• Support Professional
• 15 June 2021 03:34

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If you have different levels in the same class, and you are going through a reading strategy together in class, how do you do this if they are using different reading levels?

• Support Professional
• 29 March 2023 02:04
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How to activate the FOCUS Reading Subscription?

• Support Professional
• 25 February 2021 00:22
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What is a (VA) Virtual Account?

• Support Professional
• 18 January 2021 22:41

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Turn off tour boxes on screen

• Heather Wearne
• 22 July 2020 02:24
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I suddenly can't see all the reporting options. What should I do?

• Support Professional
• 16 July 2020 04:43

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How do I depict the FOCUS Reading - Student Summary Report?

• Support Professional
• 10 January 2023 03:10
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Some of my students' screens are frozen what do I do?

• Support Professional
• 29 August 2019 02:37
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How to monitor my students' progress and participation?

• Support Professional
• 15 August 2019 00:37
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How to transfer existing student subscriptions to new students?

• Support Professional
• 24 July 2019 01:12
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Can my students highlight and write notes on the interactive lessons?

• Support Professional
• 17 July 2019 06:54
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Where do we start our students?

• Support Professional
• 01 October 2018 23:23
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How to change reading level?

• Support Professional
• 29 March 2023 02:03
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How can I set CARS Pre-Reading Level (P or AA) for my students?

• Support Professional
• 09 February 2021 05:09
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My students have previously done their placement test already and how do I import their results?

• Support Professional
• 12 September 2018 01:28
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