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Some of my students' screens are frozen what do I do? CSO Support Professional 0 comments 0 votes None
How to monitor my students' progress and participation? CSO Support Professional 0 comments 0 votes None
How to transfer existing student subscriptions to new students? CSO Support Professional 0 comments 0 votes None
Can my students highlight and write notes on the interactive lessons? CSO Support Professional 0 comments 0 votes None
Where do we start our students? CSO Support Professional 0 comments 0 votes None
How to change reading book? CSO Support Professional 0 comments 0 votes None
How can I set CARS Pre-Reading Level (P or AA) for my students? CSO Support Professional 0 comments 0 votes None
My students have previously done their placement test already and how do I import their results? CSO Support Professional 0 comments 0 votes None
How do I go onto STARS instead of CARS? CSO Support Professional 0 comments 0 votes None
How do I set work on STARS lesson? CSO Support Professional 0 comments 0 votes None
Can student use iPad to complete test? CSO Support Professional 0 comments 0 votes None
Can I use the Active Classroom feature, if my student accounts have expired and I have created virtual accounts for my students? CSO Support Professional 0 comments 0 votes None
Why am I not able to generate my School Intervention Report? CSO Support Professional 0 comments 0 votes None
How do I disable the reset function found in the Student STARS Lessons? CSO Support Professional 0 comments 0 votes None
How do I use CARS & STARS Online in my classroom? CSO Support Professional 0 comments 0 votes None
When will STARS (Instruction) Online release? CSO Support Professional 0 comments 0 votes None
Why am I not able to generate my Class Intervention Report? CSO Support Professional 0 comments 0 votes None
Am I able to reset a Post test if the student has completed that before completing the Pretests and Benchmarking tests? CSO Support Professional 0 comments 0 votes None
Why is a student who has completed 4 placement tests still noted as "in progress" when those who have completed 3 are "maintaining". CSO Support Professional 0 comments 0 votes None
How does my student login to start doing Level C activities? I just created a trial account for him but there doesn't seem to be an option to give him a password. CSO Support Professional 0 comments 0 votes None
I have accidentally put the students into the wrong classroom, how do I move them? CSO Support Professional 0 comments 0 votes None
How do my students get through the placement test? CSO Support Professional 0 comments 0 votes None
How do I print out student access code/password? CSO Support Professional 0 comments 0 votes None
How do I switch between teacher and student views? CSO Support Professional 0 comments 1 vote None
How do I bulk print/pdf Student Summary Report? CSO Support Professional 0 comments 1 vote None
How does my student or child log in? CSO Support Professional 0 comments 0 votes None
How do researchers define the relationship between skills and strategies? CSO Support Professional 0 comments 0 votes None
Why do the CARS and STARS Series concentrate on 12 reading strategies? CSO Support Professional 0 comments 1 vote None
Why are some of my students taking so many placement tests? CSO Support Professional 0 comments 0 votes None
I've received an error that my CSV Template has illegal characters (non UTF-8 Format). How can I fix it? CSO Support Professional 0 comments 0 votes None