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I've purchased the student and teacher subscriptions. But my student and teacher accounts are not renewed. What should I do to renew the existing student and teacher accounts? Pinned Featured
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How can I resend my teacher login details?
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When printing the reports, some of the strategies are hidden and I can't shrink the data table in a portrait layout. What should I do?
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Can my students skip the placement test and work on benchmarks and post tests?
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The recent updated Google Chrome version web browser has a printing issue. What should I do?
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I have downloaded my reports in CSV format. How do I open it?
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How do I change my student's recommended placement level?
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How do I control my school's placement test settings?
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Can I switch off receiving email notifications from CARS & STARS Online?
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How do I enter my student progress notes and action plan?
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What are the CARS & STARS Strategies and Correlations to the Australian Curriculum 9.0?
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Does the CARS & STARS program deliver student success?
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What should I do if I have not used CARS & STARS program before?
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How long does the placement tests take? Pinned Featured
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What happens when I delete a student or a teacher?
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I am not receiving the email to reset my password. What should I do?
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I received "The email you entered does not exist in your school mail domain. Please provide a valid email" What should I do?
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I received "The first name or the last name column has illegal characters." during import. What should I do?
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I received "Please login with your credentials to access the page." What should I do?
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What are the various pricing & plan involved?
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What is the difference between School Administrator and Teacher?
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How can I manually assign a reading level for my student?
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Can I change my student access code?
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My students have misplaced their access card. How can I reprint it again?
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What is Placement Centre?
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OS X Mavericks 10.9.5: Apple Safari 9.1.1
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How do I allow my students to reset/retake their placement test? Pinned Featured
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How do I allow my students to sit for their placement test?
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Can my students access their assessments at home?
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How do I check whether my students have completed their assessment without logging into their individual student accounts?
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